Privacy Policy
Xhale Luxury Villa respects your privacy. This Privacy Policy was created to help you understand the different ways in which your data is collected, used and shared through our website and all other platforms used by the organization including social media, referred from here onwards collectively as the “Website.”
Xhale Luxury Villa reserves the right to modify this privacy policy when needed. If there are any changes in the way we collect, store or use data; the changes will be reflected on this privacy page prior to implementation. This Privacy Policy was last updated on October 13, 2020.
The Information We Collect
This website collects personal information — information that can be used to identify a user — and non-personal information —general information that does not reveal the identity of the user.
We collect personal information from our users in the following ways:
The information that you enter into the booking feature voluntarily which includes your name, email address, contact number, country of origin, credit card information, and similar information from your travelling companions. This information allows us to finalize bookings and create a more personalized interaction with you. This information may be stored using cookies, and can be turned off via your browser.
Non-personal information we collect includes, but is not limited to:
- Generalized demographic information such as age range, gender, country and city, device used
- Information collected through third party sources using the IP (Internet Protocol) address that you used when you were visiting us
- Data on consumer behaviour like most visited pages, frequency of visits and duration of visits
How We Collect Information
We may collect information from you in the following ways:
Cookies
We may use the cookies on the Website to measure your activities and allow us to personalize your experience with us. It can also make things easier for you as they store previously entered data such as the topic of conversation during your previous chat with our messaging feature, or automatically fill your details during checkout. It is possible to restrict the access of cookies but doing so might limit the features that you can access when trying to use our website. You can learn how to stop sharing data through cookies by looking into the browser’s help files.
Social Media
We use social media platforms to find out your preferences through the clicks, likes, shares, comments and mentions you perform when using the social media pages associated with the website.
Google Analytics
We use google analytics to monitor your interactions on our website through which we get information like the number of pages you went through, the time you stayed on a page, how you entered into the website (organic search, advertisement etc.). The information is used to improve the website according to user interests.
How We Use Information
- To process transactions and provide booking invoices
- To suggest services that you may use and great locations to visit when booking our property
- To update you on your bookings and questions
- Monitor the traffic on the website, letting us know how to make it better to suit your needs
How We Share Information
For the following scenarios, we may share your data with a third party.
Sharing Your Information with Service Providers
We may share information with third party service providers like our partner organizations, so that they can provide you with a more personalized experience. The information that has been passed on will help us analyze what are the services that are in high demand which in turn will help us provide a more robust and efficient services package that is sure to make your stay enjoyable. The information may also be used to create better answers for your queries.
Marketing Initiative
We may use your personal information or other data that has been collected to create advertisements or marketing campaigns for us. The information may be passed on to third party vendors who create and execute advertising and marketing campaigns for us.
Blogs, Online Postings, and Reviews
We may create a testimonials section on our website. If you decide to give us a testimonial, it may be placed on our website or on affiliate platforms as a review.
How We Secure Personal Information
We make it our priority to make sure that your information is secure at all times and have maintained the best of security features we can afford to maintain your privacy. Still, we need to remind you that it is not guaranteed that your data (personalized information) will always be kept secure.
How We Communicate with You
If you want further details please get in touch us and send us a written request by email at: xhaleluxuryvilla@gmail.com. If the need to contact you with regards to your data arises, we will get in touch with you via the email address shared upon booking the villa.
